This notice describes how medical, financial, and other information about Lumenos customers may be used and disclosed and how you can get access to this information. Please review it carefully.

Lumenos is committed to maintaining our Customers' privacy in compliance with the obligations imposed upon it by your health plan under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). For the Lumenos program to work, we need to collect personal information from our customers. To protect your privacy and keep your information secure, we have developed an aggressive and comprehensive approach to security. As our health site's tools and functionality change, we'll revisit this policy. Any revisions will be posted on our health site. You must read, agree with and accept all of the terms and conditions contained in this Privacy Policy and the User Agreement before you may become a Customer.

Lumenos and any of its Vendors will use and disclose information about you that is deemed to be "protected health information" ("Medical Information") as described in your health plan's privacy notice and permitted by HIPAA. Your protected Medical Information will be used and disclosed for payment and health care operations in the administration of your health program and as set forth herein. Any other use or disclosure of your protected Health Information will be done only on your written authorization or as otherwise set forth in your health program's privacy notice.

Lumenos may gather certain information about you, including but not limited to demographics and use patterns and habits. Lumenos may use and disclose this information to evaluate and enhance the services we offer and certain other purposes. Your access to this site signifies your agreement to allow such use and disclosure.

Our privacy and security policy is based on four fundamental commitments we make to Lumenos consumers:

Notice of Medical Information Collection, Use and Disclosure:  This Privacy Policy explains how we collect, use, and disclose your Medical Information and other non-Medical Information that you may provide to Lumenos via this health site or otherwise.

Choice: This section describes your choices regarding Non-Medical Information that you submit at the Lumenos Health site.

Access: You may always contact Lumenos to access and update personal information that you have provided to Lumenos to ensure its accuracy and completeness.

Security: Lumenos employs encryption technology and sound business practices and procedures.

User Agreement: Please read this important information regarding the use of the Lumenos Health site.

This Privacy Policy also applies to the Lumenos Health site, which may contain links to other sites. Lumenos is not responsible for the privacy practices of such other sites. Please note that if you link to a third party site from this site, any information you reveal on that site is not subject to this Privacy Policy. Therefore, you should consult the privacy policies of each site you visit.

Questions regarding the Lumenos Privacy Policy should be directed to privacy@lumenos.com.